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The role of bartender advocacy in establishing brands – Consumer Intel

CGA by NIQ
Last updated: 07/10/2026 at 4:40 PM
By CGA by NIQ
7 October 2026
11 Min Read

As consumers become more selective about drinking out, beverage brands must give them a compelling reason to spend – with bartenders at the heart of the experience.


Bartender serving a cocktail to a consumer
Credit: NanoStockk/iStock

As consumers become more selective about drinking out, beverage brands must give them a compelling reason to spend – with bartenders at the heart of the experience.

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Consumers are selective about where and when they spend. Brands and venues need to work together in order to make every occasion feel worth the pricePremium and independent bars are outperforming the wider on-premise channel, particularly when they combine quality and valueWith 77% of bartenders citing experience as a reason why guests pay more, their role in delivering quality, personal service and engagement has become increasingly importantBartender advocacy has to be earned - brands must build their advocacy through support, relationships and educationThe best activations are partnerships

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ByCGA by NIQ
CGA by NIQ’s Reach survey provides insights from 34 countries around the world, covering around 27,500 on-premise consumers and 525 operators. It provides accurate and up-to-date analysis of consumer sentiment across Europe and beyond, fusing with other CGA research sources for a 360-degree view of the sector. For more details, contact CGA by NIQ client solutions director George Argyropoulos at [email protected]
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