Contracting Party
Your subscription contract will be fulfilled by Global Drinks Intelligence “GDI” a company registered in England and Wales under registered number 11672026 whose registered office is at Global Drinks Intelligence, Old Gunn Court, North Street, Dorking, Surrey RH4 1DE and working offices: 91 Coombe Lane, London SW20 0BD, together with its agents and sub-contractors.
When the subscription contract is formed
When you order on-line, or you fax, post or telephone us with details of your order, you are making an offer to take out a subscription which if accepted by us, will result in a binding contract. We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by your bank or payment card issuer. If we do not accept your order and your cheques/bank transfers /credit/debit card has already been debited, we will notify you and refund your card in full immediately or if your payment has already been received by us, we will notify you and refund your payment in full immediately.
Right to refuse orders
We reserve the right not to fulfil and to cancel orders:
In the event of obvious inaccuracies in prices, except that we may fulfil your order at the correct price.
If we are unable to obtain payment authorisation from the issuer of your payment card.
If we deem you to be a competitor of GDI.
Delivery
We will deliver the magazines to the address you notify to us when you place your order. Please allow up to eight weeks for delivery. You agree that we will not be responsible for failure to deliver the magazines if you have supplied us with an incorrect address. We reserve the right to dispose of incorrectly addressed envelopes and their contents without an obligation to refund you or any other person if they are returned to us and despite efforts to contact you we do not receive correct address details.
Delay in delivery and non-delivery
We will not be liable to you for any delay in delivery or non-delivery of magazines in the following circumstances:
Where no payment is received in line with our payment terms.
Where such delay or failure is due to circumstances beyond our control or the control of our sub–contractors and agents, including but not restricted to war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees.
In all cases, other than the two circumstances outlined above, if you notify us of non-delivery we will seek to resolve the issue within 3 working days by either posting, couriering or emailing at our discretion you copies of any non-delivered issues.
Cancellations and Refunds
Where a minimum term of 11 issues over 12 months is advertised cancellations are not permitted until the end of this initial period and we will not issue you a refund.
For all other subscriptions or after the minimum term of your subscription, you may cancel your subscription contract at any time by notifying our Customer Care Team.
Price Information
Prices displayed on the subscriptions section of the website will prevail at all times in relation to orders placed on-line.
Prices quoted on screen include delivery charges and taxes (where applicable) and state the payment method. Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your order, we will inform you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will refund you in full if you cancel the order and have already paid.
Credit Card Payment
If you are not using your own credit/debit card to pay for the subscription, you must ask the permission of the credit/debit card holder before entering the payment details. In submitting credit card details you are confirming that you have obtained the express prior permission of the credit/debit card holder.
Liability
Our liability to you in the event of magazines being lost in despatch shall at our discretion, be limited either to replacement of the missing issues or refund of the cost of the missing issues. To the extent permitted by law we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents.
These Terms and Conditions do not and shall not affect your statutory rights as a consumer.
(1)There is an initial 12-month subscription period. This period may be cancelled but is non-refundable.
(2) After the initial subscription period or for all other types of subscriptions you may cancel your subscription contract at any time by notifying our Customer Care Team. The GDI will refund your subscription pro rata to the time of the cancellation and the end of your subscription but reserves the right to withhold up to the equivalent of three months’ subscription to cover administration costs in processing your cancellation.
Third Party Rights
A person who is not a party to these Terms and Conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or rely upon any provision of them.
Use of Personal Information
We use the personal and transactional information (e.g. name, address, email address, credit card details) (“Personal Information”) you supply to us in order to fulfil your subscription order.
Unauthorised access to personal information
Unless a member of our staff has been fraudulent or negligent, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the information (including in particular credit/debit card details) you transmit when you place an order. It is your responsibility to ensure the security of your own credit/debit card details to avoid unauthorised use. GDI will not retain any credit/debit card details on file.
Variation
These terms and conditions are subject to change and we will notify subscribers.
Subscription gifts
From time to time Global Drinks Intelligence will run subscription offers on its titles for new subscribers which may include incentive prices.
Subscription Term
If the magazine ordered changes frequency per annum, we will honour the number of issues paid for, not the term of the subscription. This subscription will renew automatically after 12 months unless you contact Global Drinks Intel.
Governing Law and Jurisdiction
These Terms and Conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.
Entire Agreement
These Terms and Conditions override any contrary terms or conditions published by us in relation to any order placed by you with us.
Queries
If you have any queries or comments about your subscription please contact our Customer Care Team:
Tel: +44 (0)7885 443 717: Lines open Monday to Friday 9am – 6pm GMT
