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How brand owners can game AI to secure consumers’ beverage of choice – Comment

Chris Tyas
Last updated: 07/10/2026 at 5:31 PM
By Chris Tyas
8 September 2026
6 Min Read

Ask an AI assistant to recommend a drink, and it’s more likely to weigh up ingredients, sugar content, functional benefits, reviews and value than nostalgia or cultural symbolism.


Laptop displaying ChatGPT home screen
Credit: Matheus Bertelli/Pexels

The drinks industry has spent decades trying to influence one decision-maker: the consumer. Brands have fought for eye-level shelf space, memorable advertising and cultural relevance because the path to purchase was relatively predictable. Consumers discovered products through advertising, recommendations from friends, supermarket shelves or a bartender’s suggestion. But AI is beginning to change all of that.

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The drinks industry has spent decades trying to influence one decision-maker: the consumer. Brands have fought for eye-level shelf space, memorable advertising and cultural relevance, because the path to purchase was relatively predictable. Consumers discovered products through advertising, recommendations from friends, supermarket shelves or a bartender’s suggestion.But AI is beginning to change all of that.This isn't because AI is replacing the consumer, but because it is increasingly shaping the decisions the consumer makes before they ever reach the shelf.According to EY’s '2026 Consum

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Chris Tyas
ByChris Tyas
Chris Tyas is chief strategy officer at independent creative agency Impero - the creative agency for impatient brands.
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